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RETAIL GREETERS: Sales Builders Or Customer Turnoff?
Do you need greeters or should you avoid them? That is the perplexing question many retail organizations are struggling with today. Often touted in the press as the perennial example of the benefits to...
View ArticleFacing A Resource Crunch? Read On!
Recently I read an excerpt from a new business innovation book wherein the author went to great lengths to instill the need to provide sufficient resources for every innovation effort, without which...
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